FAQ
Questions, answered.
Everything you need to know about Prybar — and the answers most owners ask first.
Getting Started
You get a dedicated business phone number with an assistant. When customers text that number, it responds instantly — answering questions, capturing their info, and booking appointments. You check a simple dashboard when you're free.
About 5 minutes. You'll import your business info (or paste your website URL and we auto-fill it), customize how your assistant sounds, and pick a local phone number. That's it.
Yes, but you keep your existing number too. Prybar gives you a dedicated 'Text Us' line. Think of it as hiring a receptionist who has their own phone. Your personal number stays personal.
You can test it out immediately using our web demo during onboarding. Real SMS typically activates within 1-3 business days as carriers verify the number. We'll email you the moment it's live.
Any service business that books jobs — HVAC, plumbing, electrical, roofing, landscaping, cleaning, painting, pest control, general contracting, and more. If customers text you for work, Prybar works.
How Prybar Works
Prybar is customized for your specific business. It knows your services, hours, pricing, and service area — and it only uses information you give it. If it doesn't know something, it says 'let me check with the team.'
Absolutely. You can jump into any conversation from the dashboard and reply directly. Prybar steps back when you take over. Think of it as a smart team member, not a replacement.
Prybar only knows what you tell it — it won't invent prices or services. For anything it can't handle, it escalates to you. Emergencies (gas leaks, flooding, etc.) get flagged immediately with a text to your personal phone.
Yes. During setup you pick a personality — friendly, professional, or straight-to-the-point. You can also customize the greeting, add FAQs, and adjust the tone from settings anytime.
Pricing & Billing
$39/month for Office Manager — unlimited AI texting plus booking, estimates, invoices, and jobs. Add the AI voice receptionist for $29/month (150 minutes included, then $0.25/min). One flat price — cancel anytime.
Yes — the live demo is free and needs no signup. Ask it anything a customer would and watch it answer with your own services, hours and pricing.
Yes. No contracts, no cancellation fees. Your account stays active until the end of your billing period.
Everything: dedicated phone number, instant text responses 24/7, lead capture, job booking, customer follow-ups, missed call text-back, review requests, and the owner dashboard.
Technical
Prybar answers your number even when you can't — the AI greets callers, listens to what they need, and replies out loud, then follows up with a text summary of everything discussed. If you'd rather not have calls answered live, callers get an instant text: 'Sorry we missed your call — text us here!' Either way, missed calls become conversations Prybar handles automatically.
Nope. Everything runs through your web dashboard at prybar.ai. You'll also get SMS notifications on your personal phone for new leads and emergencies.
Yes. All data is encrypted in transit and at rest, and each business's data is isolated with row-level security so you can only ever see your own. We don't sell data or use your conversations for advertising. See our privacy policy for details.
The plan includes unlimited conversations. Need more? Contact us for custom pricing.
Still have questions?
Email us at hello@prybar.ai